Effective Date: November 2025
This Privacy Policy describes how RH Chillingworth Estate Services (“RHCES,” “we,” “our,” or “us”)—including its division Royal Heir Appraisals (RHA)—collects, uses, and protects personal information.
We are committed to respecting your privacy and handling your information responsibly.
1. Who We Are
RH Chillingworth Estate Services provides estate and concierge solutions from our principal office at 18 Nathan Lord Rd, Amherst, NH 03031.
Royal Heir Appraisals operates as a division of RHCES, focused on appraisal and valuation services.
All data collection and communications are managed by RHCES.
2. Information We Collect
We collect only the information necessary to provide our services and communicate with clients. This may include:
- Name, contact details (email, phone, mailing address)
- Information provided through contact forms or direct correspondence
- Details related to appraisal or estate service inquiries
We do not collect or store payment information, as we do not accept online payments.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and requests
- Provide consultations, appraisals, and related estate services
- Manage ongoing client relationships
- Send updates, scheduling confirmations, or relevant service information
- Maintain internal records for compliance and client care
We do not sell or rent your personal information.
4. Information Sharing
We may share limited information only when necessary to:
- Coordinate with trusted service providers who support our operations (e.g., secure email or hosting services)
- Comply with legal obligations or valid government requests
All third parties are required to protect your data in accordance with privacy best practices.
5. Cookies and Analytics
Our websites may use basic cookies or analytics tools (such as Google Analytics) to understand visitor activity and improve performance.
These tools collect anonymized, aggregate data—never personal or financial information.
You can disable cookies in your browser settings at any time.
6. Data Retention
We retain client and inquiry information only as long as necessary to fulfill service obligations or meet legal and recordkeeping requirements.
7. Your Rights
You have the right to:
- Request a copy of any personal information we hold about you
- Ask us to correct or delete that information
- Opt out of marketing communications at any time
To exercise these rights, email us at info@rhchillingworth.com (for RHCES) or contact@royalheirappraisals.com (for RHA).
8. Security
We take reasonable administrative and technical measures to safeguard your information against loss, theft, or unauthorized access.
9. Communications and Opt-Out
Marketing or update emails from RHCES or RHA include an unsubscribe link that removes you from all related communications.
All emails are sent through verified, secure domains under RHCES.
10. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date shown above
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11. Contact Us
For questions or privacy requests, contact:
RH Chillingworth Estate Services
18 Nathan Lord Rd
Amherst, NH 03031
Email: info@rhchillingworth.com
Royal Heir Appraisals (a division of RHCES)
Email: contact@royalheirappraisals.com